Careline at a glance

Careline is a customer and prospect management outsourcing company that still has faith in human relationships. We believe all the technology and ‘business-speak’ in the world will never replace the simple spark that ignites when smart, helpful, friendly people engage with your customers.

It’s a spark that wins hearts - and wins business too. We’ve shown over time - and for big brand clients across a range of sectors - that our care for their customers translates into measurable business value. Greater loyalty. More sales. Lower cost.

So, at Careline, caring about your customers means caring about your business, too.

With smart people, strong management and technology that’s designed to support, not dominate, we offer a service in which the value of care is fully realised in the interests of your bottom line performance. And, with flexible engagement models, honest governance, personal attention and unswerving commercial focus, we deliver an outsourcing relationship in which human values and business priorities are never out of balance.

Finally, as part of a global network, with 26 delivery centres across the UK, North America, Mauritius, the Philippines and India, we can help our clients serve their customers wherever they are in the world.

Read more key facts & figures or download our fact sheet here

Download our brochure here